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(London.CityRegions.com, April 20, 2015 ) London, Hendon -- There has been a massive rise in customer complaints for knee braces on Amazon, and Active Athletes hopes to solve this. There are customers complaining about everything these products offer from comfort to support. Customers who complain about comfort say that the knee brace is too loose, too tights or too heavy, it weighs on them and causes excessive sweating. Other customers have complained about knee braces that are not supportive enough and therefore don't aid in keeping the knee secure.
The company, Active Athletes, has been looking into these complaints of competitor's knee braces as a part of their customer research. They have uncovered the main areas that customers are unhappy with and aim to solve these problems with their new product, the Active Knee Brace.
Customers complained about specific areas with comfort including how breathable the knee brace is and how it feels on their leg. Active athletes has taken these comfort complaints into account when designing their new knee brace.
Customers also want more support, but without the added bulk. Many have complained that supportive knee braces are too bulky and the non-bulky ones don't offer enough support. Active Athletes is solving this problem as well by having a knee brace designed with a subtle support system that doesn't add any bulk.
This effort from Active Athletes is the first step to reaching their goal of achieving healthy knees for all their customers. The customer support at Active Athletes is responsive and caring. They care about their customers' health, not just about the purchase. Active Athletes continues to do research into competitor's products, customers' complaints and feedback and continue to incorporate their findings into their designs, products and customer service.
About JSM Brothers
Active Athletes produces high quality athletic equipment. They focus on solving their customer problems and bringing sporting innovation to the marketplace. Active Athletes has created their first product, the Active Knee Brace and it uses a unique coil spring technology to keep the knee, secure.
JSM Brothers
Joshua Morris
07749021795
pr@activeathletes.info
Source: EmailWire.Com
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